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Refund Policy

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Frequently asked questions (FAQ)


How do I pay using my credit card?

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How do i use my credit card to make payments online?

Check the website is secure. Check that the website URL starts with the letters “https:” and has an image of a small padlock, usually in the top left-hand corner. Select your item(s). Add items to your basket and checkout to pay or keep shopping. Go to the “checkout”. Look for the shopping icon, often in the top right-hand corner of the web page. This is the checkout page where you’ll provide billing details. Enter your details. Enter your name, address, contact telephone numbers and email address. Some businesses ask you to create an account when you complete a purchase. You can often do this automatically when you make your first purchase by entering a username and password. Choose “credit card” as your payment method. You will be prompted to choose how you want to pay. Other options could include debit card, PayPal and bank transfers. You may also be required to select whether you have a Visa, Mastercard or American Express credit card. Provide your credit card details. Enter the name on the front of the card, the 16-digit card number, the expiration and the three-digit security code found on the back. Confirm the payment. Press the “confirm” button to submit your payment. Remember not to hit the button more than once while you’re waiting for the payment confirmation page to load, otherwise you may end up getting charged twice. Extra security measures. Verified by Visa, Mastercard SecureCode and American Express’s Safekey are additional layers of security you can register for when using your credit card. If one of these services is active, you’ll need to enter a one-time code sent to your mobile phone. Keep a copy of the payment confirmation. Most online stores will email you a receipt you can save and print. These details will help you track your order and ensure the correct amount is charged to your card.
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